Prisym ID
A flagship ERP transformation for a world-leading pharma software provider.
- Digital Transformation
- Software Modernisation
- Software Development
Software Modernisation

Trusted by ambitious organisations across every major sector
A flagship ERP transformation for a world-leading pharma software provider.
A streamlined ERP modernisation that accelerated training for Utility Warehouse's call centre team

The full technical estate is assessed and mapped before any architecture is proposed, determining what to preserve, what to replace and how to sequence the work around live operational environments.

Modernisation does not pause the business. Complexity is reduced in stages, delivering measurable improvement at every step.

Modernised systems are built with long-term maintainability in mind, clean architecture, documented codebases, and the support structures to keep your systems performing beyond go-live.
The full technology estate
Plug & Play modernises both, the digital products your customers interact with and the operational platforms your teams depend on.

Rebuild customer-facing platforms for performance, design quality, and the scalability to grow with the business.

Modernise back-office platforms, internal tools, and operational infrastructure, improving efficiency, integration, and long-term maintainability.

Phil MarklewHead of Development

Peter Richman
Managing Director

Gabrielle Davenport
Operations Manager

James Nixon
Creative Director

Dino Rakitzis
Commercial & Delivery Manager

Phil Marklew
Head of Development

Phil Chambers
Technical Director
Plug & Play supports established software businesses making the transition to SaaS delivery, rethinking architecture for multi-tenancy, integrating billing and authentication systems, and redesigning the operational model that comes with it. The team has navigated this transition before and brings that hard-won experience to every stage of the journey.
Trusted by leading organisations
Yes. Software Modernisation is one of Plug & Play’s core specialisms and the team regularly works with legacy systems, integrating with, extending, or evolving what’s already there. Whether the right approach is incremental modernisation or a larger overhaul is assessed based on what the business actually needs.
Carefully sequenced delivery is the answer. Plug & Play designs modernisation programmes around the operational reality of the business, working in parallel with live systems, reducing risk at every stage and ensuring continuity is protected throughout. Nothing is switched off before the replacement is proven.
Replacement is rarely the right answer. Most legacy systems carry years of embedded business logic that would be expensive and risky to recreate. Plug & Play's starting point is always a full assessment of the estate, understanding what to preserve, what to rebuild and how to sequence the work for minimum disruption.
Software modernisation addresses the technical estate, the architecture, infrastructure and codebase. Digital transformation is broader, encompassing strategy, operating model and organisational change alongside the technology. The two often overlap and Plug & Play delivers across both.
It varies significantly by complexity, but Plug & Play takes a phased approach, delivering measurable improvement at each stage rather than running a multi-year programme before anything changes. Most organisations see meaningful progress within the first six months.